When group members are unable and unwilling to participate in mankind decision, which leadership style should the nurse manager use:
Which of the following principle of management stresses the need for employees to follow orders and instructions from their managers and not from anyone else
Unity of command
You as a nurse manager stresses the importance of promoting ’esprit de corps’ among members of the unit. Which of the following remarks of the staff indicates that they understand the meaning of this principle?
Let’s work together in harmony; we need to be supportive of one another
“In order that we achieve the same results; we must follow the directives of our manager and not from other managers”
“We will ensure that all the resources are available when needed”
“We need to put our efforts together in order to raise the bar of excellence in the care we provide to all patients.”
Which phase of employment process includes getting on payroll and completing documentary requirements?
Standard operating procedures (sops) refers to
An optimal balance between possibilities realized and a framework of norms and values
Doing the right thing right, right way the first time
Detailed, written instructions to achieve uniformity of the performance of a specific function
A process of meeting the needs and expectations of customers, both internal and external.
Which of the following nursing care delivery model is based on a production and efficiency model and stresses a task oriented approach
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