You as a nurse manager stresses the importance of promoting ’esprit de corps’ among members of the unit. Which of the following remarks of the staff indicates that they understand the meaning of this principle? Let’s work together in harmony; we need to be supportive of one another "In order that we achieve the same results; we must follow the directives of our manager and not from other managers" "We will ensure that all the resources are available when needed" "We need to put our efforts together in order to raise the bar of excellence in the care we provide to all patients."

Question two

When group members are unable and unwilling to participate in mankind decision, which leadership style should the nurse manager use:

Participative
Authoritarian
Lasses-faire
Democratic

Question three

Which of the following principle of management stresses the need for employees to follow orders and instructions from their managers and not from anyone else

Scalar chain
Discipline
Unity of command
Order

Question four

You as a nurse manager stresses the importance of promoting ’esprit de corps’ among members of the unit. Which of the following remarks of the staff indicates that they understand the meaning of this principle?

Let’s work together in harmony; we need to be supportive of one another
“In order that we achieve the same results; we must follow the directives of our manager and not from other managers”
“We will ensure that all the resources are available when needed”
“We need to put our efforts together in order to raise the bar of excellence in the care we provide to all patients.”

Question five

Which phase of employment process includes getting on payroll and completing documentary requirements?

Orientation
Induction
Selection
Recruitment

Question six

Standard operating procedures (sops) refers to

An optimal balance between possibilities realized and a framework of norms and values
Doing the right thing right, right way the first time
Detailed, written instructions to achieve uniformity of the performance of a specific function
A process of meeting the needs and expectations of customers, both internal and external.

Question seven

Which of the following nursing care delivery model is based on a production and efficiency model and stresses a task oriented approach

Case management
Primary nursing
Differentiated practice
Functional method

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